Support

Updated for version 3.2. Looking for a walkthrough instead? The full guide covers every screen.

Pricing and account

Is WeightSnap free?

Free to download, and every new user gets a one week free trial of the full app: the verdict, Stall Check, Wear-Off Detection, saturation charts, all of it. After the trial it is $4.99 a week, $39.99 a year, or $79.99 once for lifetime access. Current pricing is always shown in the app.

Do I need an account?

No. WeightSnap works entirely without accounts or sign-ups. Download and start tracking.

How do I restore a purchase?

Settings has a Restore Purchases button. Sign in with the same Apple ID you bought with and your premium access returns on any device.

Data and privacy

Where is my data stored?

On your device and in your private iCloud. WeightSnap has no user database and never sells your data. The one exception is the optional AI insights feature: when you request an analysis, your weight numbers and basic profile info are sent to generate it. Photos are never sent anywhere.

How do I delete my data?

Swipe left on individual entries, or use Reset All Data in Settings for a clean slate. Uninstalling the app also removes everything, since nothing is stored on our servers.

Apple Health and devices

How do I import from Apple Health?

There are two separate imports, and you can use either or both. Weight import brings in weigh-ins from a smart scale or the Health app. Activity import brings in steps, active calories, heart rate, and sleep. Choose them during onboarding, or any time in Settings under Apple Health.

Do I need an Apple Watch?

No. Your iPhone supplies steps, weigh-ins take seconds to type (or sync from a smart scale), and by-feel tracking needs nothing but three taps a day. A watch adds active calories, heart rate, and sleep if you have one.

Do I have to log food or count calories?

No. The daily check-in asks how you ate compared to your usual, one tap. If you log food in another app like MyFitnessPal or Cronometer, WeightSnap can import calories and macros from Apple Health, but it never requires them.

Tracking features

What is the verdict card?

The card at the top of the Doses tab that answers the real question: is this working? It reads Building, Working, Steady, or Worth watching, each backed by your own numbers. The guide explains every state.

What is Stall Check and when does it appear?

When your weight trend goes genuinely flat for weeks, Stall Check finds you and shows what changed during the flat stretch and what held steady: movement, eating, sleep, and how the dose felt. No advice, just what your data says. It dismisses when your trend makes a new low.

What is Wear-Off Detection?

A beta feature that reads your daily dose-feel tags across cycles and names any late-cycle fade pattern it finds, with counts you can bring to your prescriber.

How do I create a before and after comparison?

Open the Photos card on the Home tab and pick two entries with photos. View them side by side, with a slider, or as an overlay, add stat overlays, and share. Time-lapse videos build automatically from your photo history.

Can I track peptides that are not GLP-1s?

Yes. The compound library has 30+ peptides and popular blends like KLOW, plus custom entries. Each compound gets its own schedule, vial inventory, and the reconstitution calculator handles the draw math.

How do the AI coaches work?

WeightSnap includes six AI coach personalities for optional insights. When you request an analysis, your weight data is sent securely to generate it. Photos are never sent, only weight numbers and basic profile info. AI coaching is for motivation, not medical advice: always consult a qualified healthcare provider about your health.

How do I export my data for my doctor?

Settings offers a clean PDF summary or CSV export of your dose history, weight trend, check-ins, and side effects.

Troubleshooting

Something isn't working. What should I do?

Close and reopen the app, and make sure you are on the latest version. If the issue persists, email with what happened and roughly when. Screenshots help a lot.

I have a feature request!

Send it to . User feedback directly shapes what gets built next, and more of this app came from user emails than you would guess.

Still need help?

We typically respond within 24 to 48 hours.

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